Privacy Policy

Tiny Tapes is operated by [[NEEDS JAKOB: legal entity name]], [[NEEDS JAKOB: business mailing address]]. Where this policy says "we," "us," or "Tiny Tapes," it means that business.

• Your email address, if you sign up through the newsletter form at the bottom of the homepage or through the scratch ticket popup.
• Your first name, if you enter the scratch ticket popup.
• Your name, email, star rating, and review text, if you submit a product review.
• Anything you send us directly, such as a support email.

We never see or store your full card number. Checkout and payment are handled entirely by Shopify, and your card details go straight to them, not to us.

We use PostHog to understand how people use the site: pages viewed, buttons clicked, previews played, and similar interaction data. PostHog reads a Do Not Track signal from your browser and stops tracking you if it is turned on.

We use a Meta advertising pixel to measure how our ads perform and to show Tiny Tapes ads to people likely to be interested, based on how they use this site.

Your shopping cart is stored in your browser, not on our servers, so it is tied to the specific device and browser you are using.

• To process your order, deliver your digital download, and email you a license key if you bought software.
• To send order confirmations and, separately, marketing email if you sign up for it. Every marketing email includes an unsubscribe link.
• To answer support questions.
• To measure and improve the site and our ads.
• To prevent fraud and abuse of the store.

We do not sell your personal information. We share it with the following companies, each for the specific job listed:

• Shopify: runs checkout, processes payment, and stores your order.
• Klaviyo: sends the marketing emails you sign up for.
• PostHog: processes on-site analytics.
• Meta: processes advertising and ad-measurement data from the pixel described above.
• Judge.me: stores and displays the reviews customers submit.
• A license-key backend that issues and looks up software licenses tied to your order.

We use a small number of cookies: to remember your cart, to remember whether you are viewing the mobile or desktop version of the site, and for the analytics and advertising described above. You can block or delete cookies in your browser settings, though parts of the site, like the cart, need them to work.

We sell worldwide, and the companies listed above are based in different countries, including the United States. That means your information may be processed outside the country you live in.

We keep order records as long as we need them for accounting and legal purposes, and we keep marketing email addresses until you unsubscribe or ask us to delete them. [[NEEDS JAKOB: data retention period]]

Tiny Tapes is not directed at children, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, email us and we will delete it.

• Unsubscribe from marketing email using the link in any email we send.
• Ask what personal information we hold about you, or ask us to correct or delete it, by emailing tinytapeshelp@gmail.com. We keep what we are required to keep for orders, tax, or legal reasons.

We rely on Shopify, Klaviyo, and our other providers to secure the data they process for us, and we take reasonable steps to protect what we hold ourselves. No method of storage or transmission is completely secure, and we cannot guarantee it.

This policy is governed by the laws of [[NEEDS JAKOB: governing law and jurisdiction]].

We may update this policy as the site changes. The date at the top shows when it was last revised.

Questions about this policy: email tinytapeshelp@gmail.com, or see the Contact Information page.